I queued to pay for my coffee at one of my company’s many fabulous in-house coffee shops. Presenting my card for payment prompted my server to share with me that it was her first day at this location, and that she was a little nervous, despite having worked for years at a very similar location… Read More Something old, something new …
During a quick timeout in a match, the most wonderful Nigel Owens took a moment to “have a word” with the two team captains (All Blacks vs Wallabies, 26 August 2017): “As far as I’m concerned you’ve all been excellent but I’m starting to get a little bit of niggle and chat now off the… Read More It’s all about style …
I was driving, listening to the radio (nothing new there), and a man was introduced as “Professor of English Literature, and a poet” – and it got me wondering . . . The English Literature professor bit I got. But what about the “poet” reference? What I really wanted to know about was his particular… Read More Who are you?
I rather like Robin Sharma’s classic, Leadership Lessons from the Monk who sold his Ferrari, and especially this definition of leadership which comes close to something I’m comfortable with when trying to understand exactly what leadership is. See what you think.
I’ve been thinking an awful lot about what it means to be an authentic leader. If honest, I guess it’s something that’s always unconsciously there with me – and I’d like to think I’m known for being credible and trustworthy and genuine. So I’ve taken some time to truly reflect on what being an authentic… Read More From the heart . . .
In my dream world, every leader would have coaching skills . . . Being able to listen – to really listen Showing empathy whenever possible Asking great questions that enable their recipient to work it out for themselves And if you are a leader who possesses these skills, then you’ll know the rewards you’re… Read More I have a dream . . .
Do you often feel that you’re getting it wrong? I ask that question of you, because I coach so many lovely people – especially managers – who are constantly telling me that they are. And while I will always have empathy with your plight, I wish you’d have a little self-compassion . . .… Read More Getting better . . .
You may recall my recent epiphany around listening (Give in to it 05 September 2015). It was a story shared from my coaching perspective: well, you’d expect a good coach to be able to hear what you’re saying, and to listen well, wouldn’t you? Listening as a stand-alone skill, is way up there on my list… Read More Bringing them into focus . . .
Yesterday was busy. The Gas Man called to service my central heating, but decided to condemn my fire instead – please don’t tell my dog – she worships it; I packed my carry-on luggage for an impending trip abroad, and am wondering how I’m ever going to zip it up (hmm . . . where is… Read More I just know it . . .