“Be a good listener. Ask questions the other person will enjoy answering.” Dale Carnegie (How to Win Friends and Influence People) Dale Carnegie wrote these words in 1936. The principle of them still holds true. And a footnote … how about, ask questions the other person needs to answer? In leadership, in coaching, in mentoring,… Read More Ask away . . .

Dale Carnegie in his bestseller, How to Win Friends and Influence People, recalls: “MY NIECE, JOSEPHINE Carnegie, had come to New York to be my secretary. She was nineteen, had graduated from high school three years previously, and her business experience was a trifle more than zero. She became one of the most proficient secretaries… Read More Own up to it . . .