I deal in questions. They’re part of my stock-in-trade territory of being a coach. But only part, alongside listening and giving a client my complete attention, and … I digress … Richard Mullender in his most excellent book, Communication Secrets of a Hostage Negotiator, reminds us of the importance of listening first, before any questions… Read More Listen, then ask . . .
A speaker at a conference posed a question to us all: “Are you listening to hear, or listening to speak?” There were many here, here murmurings in the room as this comment seemed to land appropriately with many of us. As someone who, modesty aside, is good at asking questions of others and finding out… Read More On my way . . .