“Before you implement an idea that has been generated in the office, you should always take it to the field and ask for their criticisms. Pretty soon the idea will look like Swiss cheese – full of holes. They know what they’re doing and we don’t.” Herb Kelleher (co-founder and former CEO of Southwest Airlines)… Read More Do you dare to ask . . .

09/04/201706/03/2017 Christine WilkinsonLeave a comment

Walk and talk . . .

Nilofer Merchant ranks at#48 in Thinkers50 2015. For her fabulous TED Talk, she rises much further up the list in my estimation. Catch her at “Got a meeting? Take a walk” – thinking outside the box at its best.

08/04/201706/03/2017 Christine WilkinsonLeave a comment

Positive tickets . . .

Before you read this delightful article (Catch People in the Act of Doing Things Right), please believe that I’m not advocating that any police force in the UK adopts Ward Clapham’s solution (though if honest, it is rather a marvellous idea – where did he get the funding for it?!). But I am right behind… Read More Positive tickets . . .

07/04/201710/03/2017 Christine WilkinsonLeave a comment

Paying the price . . .

“I have worked in an organization that crossed far over the line where a pride in being the most prestigious firm in their industry became arrogance… The result of this was stagnation and a rigid resistance to change, and the cost of this stagnation was tremendous.” Ken Johnson

06/04/201706/03/2017 Christine WilkinsonLeave a comment

SOAR . . .

I’ve long been a fan of the acronym SOAR. I can recommend it for so many uses: interviews, presentations, reflection, appraisals, briefings, speeches, telling stories … even as a framework for meeting specific criteria in an essay. SOAR – situation, obstacles, actions, results – is clearly a versatile tool. Psychologist Rob Yeung suggests we can use… Read More SOAR . . .

05/04/201702/04/2017 Christine WilkinsonLeave a comment

Look to no other . . .

“It is not in the stars to hold our destiny but in ourselves” William Shakespeare

04/04/201706/03/2017 Christine WilkinsonLeave a comment

Don’t label me . . .

I’ve long been a fan of Martina Navratilova – from her 1973 debut at Wimbledon when the wonderful Dan Maskell and every umpire that year seemed to struggle to pronounce her name, through to the amazing athlete she became as a serve and volley genius. I think I might well have watched every one of her 279 singles… Read More Don’t label me . . .

03/04/201705/03/2017 Christine WilkinsonLeave a comment