Ever wondered about the difference between these two: puzzles and problems?
Simply put, Reg Revans, founder of Action Learning, distinguishes between them as follows:
- Puzzles have “best” solutions which exist already
- Problems have no right answers but present an opportunity for learning
Thinking specifically about the amount of problem-solving we’re asked to do on a daily basis at work, it’s problems that particularly intrigues me. For Mr Revans, solving them required the use of insightful questioning – a concept which as a coach I’m familiar with, wholeheartedly endorse, and love to use.
And to think that we can be creative through working together with others to resolve a particular problem, sparked by great questioning which colleagues might throw into the pot, not only intrigues, but excites. Opportunities, possibilities, learning … they’re all there for the taking.
Problems? Pah! Bring them on . . .