“Much of the information we need to understand another is given to us by the person, whether verbally or through facial expressions and body language. Often, we are so intent on giving advice or coming up with a perfect answer that we miss these cues. When we really listen and ask questions, we are able… Read More I know just what you mean …
Jenk Oz is the CEO of iCoolKid, a lifestyle website for children aged between eight and 15. Pretty incredible in itself. And his genius isn’t limited to his website. He’s happy to share his experience and offer business advice for other budding entrepreneurs. His main suggestion is to form an “ideas board of directors” …… Read More Learning from everyone …
I asked a colleague recently, “Are you having a good day?” They answered honestly, if surprisingly, highlighting 3 disasters that had happened in their building that morning which they had been responsible for sorting out, resolving. So I listened, with genuine concern for their plight – because they’re a lovely person, and I cared. And… Read More How are you doing?
Who needs your exquisite attention today?
For established and aspiring leaders everywhere:
“The common cold of leadership is bad listening” (Hajra Rahim)
Professor James L Heskett considers the art of listening and asks if we’re forgetting how to do it: Has Listening Become a Lost Art?
“You catch more flies with honey than vinegar. I hold conversations. I am a listener.” Jimmy Young, CBE (1921-2016)
“When people talk, listen completely. Most people never listen.” Ernest Hemingway
This will take less than one minute. Do it next time you’ve just had a conversation with someone in your team. Close the door to your office. Ask yourself the following questions, and answer with an honesty that you’d be proud of: If someone else had been party to our conversation, how would they have… Read More Can you hear them?