I deal in questions. They’re part of my stock-in-trade territory of being a coach. But only part, alongside listening and giving a client my complete attention, and … I digress … Richard Mullender in his most excellent book, Communication Secrets of a Hostage Negotiator, reminds us of the importance of listening first, before any questions… Read More Listen, then ask . . .
“It seems to me that there are more hearts broken in the world that can‘t be mended Left unattended What do we do? What do we do?” Gilbert O’Sullivan
Juan Mata’s blog post about team-mate Michael Carrick is well worth a read . . . I played with Michael Carrick! (14 May 2018) From the perspective of a much admired and respected team member, it’s wonderful … and that Mr Mata should have taken time and made effort to put his kind words for… Read More Top of the league . . .
“All that I could rule I don’t check for fools All that I need is to be left to live my way.” Paul Weller
Feeling less and less in touch with the world I live in from a popular culture point of view. I realised the other day I might be the only person who couldn’t name a Taylor Swift song. I couldn’t even point out what she looks like. Add to that the fact that I’ve never watched… Read More Keeping in touch . . .
“The essence of leadership is … to coach, lead and support people.” Peter Cheese, CEO of the Chartered Institute of Personnel and Development, 13 September 2018
“Empathy just can’t take a duvet day” Clare (in the Community) – and Harry Venning
Epicaricacy … a delight in another person’s misfortune I was curious … what’s an antonym for this word? The answer? “Your search – epicaricacy atonym – did not match any documents.” How sad that seems. Feeling deep emotional pain for another’s misfortune is very different to the lulz- or schadenfraude-like implications of epicaricacy, surely … and… Read More Lost for words . . .
Ever wondered about the difference between these two: puzzles and problems? Simply put, Reg Revans, founder of Action Learning, distinguishes between them as follows: Puzzles have “best” solutions which exist already Problems have no right answers but present an opportunity for learning Thinking specifically about the amount of problem-solving we’re asked to do on a… Read More Working it out . . .
A trip out for Sunday breakfast nearly turned into hashbrownsgate. What began with a mistake on our food order turned into a near argument when the waiter decided to tell us that we were at fault and that we’d asked for the wrong items. In the time it took him to return with our correct… Read More #hashbrowns